Gurney's Montauk FAQTOP QUESTIONSWhat time is check-in and check-out?Check-in begins at 4:00PM, and check-out is at 11:30PM. Early check-in and late check-out may be available upon request, subject to availability. Please contact our team in advance, and we’ll do our best to accommodate your schedule.Where is Gurney’s located?We are located in Montauk, NY, offering convenient access to a unique blend of pristine coastal landscapes, historic landmarks, and a vibrant local culture often referred to as "The End". location makes it easy to explore [local highlights] while enjoying a relaxing stay.What is the contact information for Gurney’s?You can reach us by phone at 631-668-2345, or through our contact form on the website. Our team is happy to assist with reservations, special requests, or general inquiries. RESERVATIONS & POLICIESWhat is the Gurney’s cancellation policy?Cancellation policies vary depending on the season. September 1st - June 30th arrival date:Cancellations made at least 14 Days prior to arrival date will receive a full refund of the deposit. Any cancellations made after this date are subject to deposit forfeiture. July 1st - August 31 arrival date:Cancellations made at least 30 Days prior to arrival date will receive a full refund of the deposit. Any cancellations made after this date are subject to deposit forfeiture. Valid cancellations require a system-generated Cancellation Number. Does Gurney’s require a deposit when booking?Yes, 1st night deposit is required at the time of booking to secure your reservation.September 1st - June 30th arrival date:The remainder of your stay deposit will be collected 14 days prior to arrival.July 1st - August 31 arrival date:The remainder of your stay deposit will be collected 30 days prior to arrival.If you are booking a reservation less than 14 days prior to arrival September 1st - June 30th and less than 30 days prior to arrival July 1st - August 31st full deposit is required. What payment methods do you accept?We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Are there any additional fees?All room rates are subject to 20% Resort Fee and applicable taxes. The resort fee includes valet parking, access to The Seawater Spa BathHouse and pool, fitness facilities and daily wellness classes, seasonal amenities and programming, in-room coffee, espresso, tea and bottled water, and property-wide Wi-Fi. Can I modify my reservation?Yes, reservation changes can be made based on availability. Please contact us as soon as possible to adjust your stay dates or details at [email protected] or by calling 833-235-6500. What is the minimum age to check in at Gurney's?Guests must be at least 21 years of age to check in. Valid government-issued ID will be required at check-in. Please contact us in advance if you have any questions regarding our age policy. ARRIVAL & TRANSPORTATIONDoes Gurney’s offer parking?Yes, we offer complimentary valet parking for our guests. Is airport transportation available?Our Guest Relations team can assist with arranging airport transportation to and from MOntauk Private Airport. Advance reservations are required. How far is Gurney’s from New York City?We are approximately 118 miles from New York City. (190 km) east of New York City. Depending on your mode of transport and traffic conditions, travel time typically ranges from 2.5 to 4 hours. ROOMS & ACCOMMODATIONSWhat types of rooms are available at Gurney’s?We offer a variety of accommodations, including single rooms, Suites, Cottages and Residences, each designed with comfort and style in mind. Visit our Rooms page to explore layouts, amenities, and views.What amenities are included in the rooms?All rooms feature Wi-Fi, TV, coffee maker, luxury linens, etc. Select rooms may include additional features such as kitchenette or kitchen. Is Gurney’s pet-friendly?Yes. We welcome dogs weighing 40 lbs. or less for a fee of $75 per night. in select accommodations. With the exclusion of service dogs, animals are prohibited from entering food and beverage outlets, the Seawater Spa, and the pool Is Gurney’s family-friendly?Yes, we welcome families and offer amenities and activities suitable for guests of all ages. DININGDoes Gurney’s have on-site dining options?Yes, we offer on-site dining at various outlets on property. Gigi’s, our signature restaurant offers a dining experience inspired by coastal flavors, showcasing the freshest local and seasonal ingredients. With a focus on seafood and steak, our menu is crafted for sharing, uniting diners through vibrant and flavorful dishes. Guests can enjoy breakfast, lunch, dinner, and cocktails in a welcoming atmosphere. Dune Cafe offers expertly brewed coffee or a selection of fresh juices, and delicious pastries. Our cozy Dune café is the perfect escape for a quiet moment, a productive afternoon, or a catch-up with a friend. Join us for breakfast or lunch!In the Summer we also offer dining options at The Beach Club and The Firepit. What are the dining hours at Gurney's?For the most updated hours on operations please visit Eat & Drink Section of the website as hours may vary seasonally or on holidays. Reservations are recommended, especially on weekends, Holidays and in the Summer. Are reservations required for dining?Reservations are recommended, especially on weekends, Holidays and in the Summer. Our team is happy to assist with booking a table. Do you accommodate dietary restrictions?Yes, we strive to accommodate dietary needs and preferences. Please inform our team in advance so we can ensure an enjoyable dining experience. AMENITIES & EXPERIENCESWhat amenities does Gurney’s offer?Guests can enjoy amenities such as pool, spa, Bathhouse, fitness center, beach access designed to enhance your stay. Does Gurney’s have a spa or wellness center?Yes, our Seawater Spa offers a range of treatments including massages, facials, and body treatments. What are the spa hours at Gurney's? Our spa is open 7 days a week from 8:00AM to 8:00PM. The Bathhouse is open from 9:00AM to 8:00PM. Treatments are being offered between 10:00AM and 8:00PM. Hours may vary seasonally. We recommend booking treatments in advance to secure your preferred time. Is there a fitness center at Gurney’s?Yes, our fitness center is available to guests and includes a weight room, cardio room, and outdoor movement space. It is open 24/7 What activities or experiences are there at Gurney’s?We offer a variety of activities such as Fitness classes, mixology classes, wine dinner, Kids Club and more allowing guests to make the most of their stay.What are the pool hours at Gurney's? Our pool is available to guests Daily from 8:00AM to 8:00PM. Adult Lap Swim is from 8:00AM to 10:00AM. Hours may vary by season or weather conditions. Please check with the Spa desk for current availability during your stay. Does Gurney's have private beach access? Yes, Gurney's offers a 2,000-foot stretch of pristine sand, reserved for the privileged use of our guests. Beach chairs and umbrellas are reserved for resort guests at no charge. Day visitors can enjoy renting our Daybeds or Lounge Sofas, or take a seat at the bar. Please check with our team for seasonal availability and any applicable guidelines. EVENTS & GROUPSDoes Gurney’s host weddings or events?Yes, we offer beautiful venues for weddings, meetings, and special events. Our team can assist with planning every detail. Does Gurney’s offer group rates?Yes, special rates may be available for groups booking multiple rooms. Please contact our sales team for more information. ACCESSIBILITYIs Gurney’s accessible?Yes, we are committed to ensuring the accessibility of its facilities for all individuals, including those with disabilities. We offer certain ADA compliant guest rooms designed for comfort and convenience, as well as accessible routes to key facilities. We also provide designated accessible parking spaces conveniently located near our public spaces and guest rooms. Our team members are trained and committed to providing support for guests with disabilities. We are here to assist with any special accommodations to make your stay as enjoyable as possible. Please contact us for specific accommodations. TECHNOLOGY & CONNECTIVITYIs Wi-Fi available?Yes, complimentary Wi-Fi is available throughout the property for all guests. Do you offer remote work-friendly amenities?Yes, our hotel is ideal for remote work, offering reliable Wi-Fi, comfortable workspaces, and quiet areas. LOCAL AREA & ATTRACTIONSWhat is there to do near Gurney’s?Our location offers easy access to Montauk, nearby beaches and local attractions. Our team is happy to provide personalized recommendations. Do you provide concierge services?Yes, our Guest Relations team can assist with reservations, transportation, and local recommendations to enhance your stay. SAFETY & POLICIESWhat is your smoking policy?Our hotel rooms are smoke-free. There are designated smoking areas around the property. Additional fees may apply for violations.